Shipping Policy
When will my order be processed?
All orders are handled and shipped out from our warehouse in NCR. Please allow extra time for your order to be processed during holidays and sale seasons.
We process orders between Monday and Saturday. Orders will be processed within 1-2 business days from the order date and shipped the next day after the processing day.
How long will it take to receive my order?
Once you place your order, please allow 1-2 business days to process your orders. After that, it will take 5-7 business days for delivery in India.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at
contact@pulsecart.org with your name and order number, and we will look into it for you.
Item not received:
If you’ve successfully placed an order and haven’t received it yet the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at contact@pulsecart.org
Change of Address
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at contact@pulsecart.org
Tracking
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
And you can track your order with Tracking I'd on https://best.shiprocket.co/
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
If you need help you can contact us using the details provided below:
Email: contact@pulsecart.org